Are you our next Production Assistant

About the role

Life Under The Palms…

Two Palms Media is the agency we wanted to work for but couldn’t find. We’re an agency that puts our team first, gives everyone a voice and prioritises a balanced lifestyle.

We’re committed to fostering a great culture that aims to brings out the best in everyone. We are a diverse bunch and we celebrate the personalities that make up our family of creative people.

There are no passengers on this bus, our team work hard because they love what they do, and they strive to deliver exceptional work for our clients and each other.

Our Expectations of our Production Assistant

  • You are self-motivated and able to work efficiently and effectively as part of a multi-skilled team, while also being able to self-manage to ensure you achieve your daily and weekly tasks.
  • You are highly organised, resourceful and possess a strong desire to support your
  • colleagues. You know what’s required to keep your projects on track.
  • You have a positive attitude and are results driven, solutions-focused and will play an instrumental role in the team to deliver campaigns from start to finish that exceed expectations.

The Bread & Butter of being our Production Assistant

  • The Production Assistant will provide general office and film / animation production admin support
  • Report to Senior Producer but will also work closely on a daily basis with the whole team as well as freelancers
  • Assist with general production / post-production admin e.g. booking and contracting freelancers, updating timesheets for senior producer, filing and folder and drive organisation, producing call sheets and risk assessment, making travel arrangements, sourcing materials and props, maintaining spreadsheets, reconciling expenses, chasing invoices, raising PO’s and managing suppliers, organising permits and location licensing etc
  • Manage Post Production schedules and communications with editors/other freelancers.
  • Liaise with freelancers / suppliers 
  • Coordinate diaries, book meeting rooms and arrange client lunches when required
  • Assist on location shoots where appropriate
  • ‘Settle in’ and assist freelancers when in the office
  • Archive completed jobs, hard drive storage, logging and labelling
  • Maintain masters / rushes library
  • Basic encoding for online delivery, organising captions and subtitles
  • Be organised, able to multitask, prioritise and manage multiple projects with high attention to detail
  • Work to the current content department standards for production, productivity, quality and client service.
  • Work on influencer and Talent creative briefs to ensure content captured is as per client’s request and on Brand [using Adobe Suite as appropriate]
  • Assist on agency pitches and creative brainstorms
  • Schedule voice actors and other talent for recording time in the studio as well as any follow-up time for corrections or adjustments
  • Order, reserve or rent equipment needed to complete a production or increase production value for a particular campaign under guidance from the senior producer
  • Be agile when changes are occurring and committed to the client needs and deadlines and keeping the producer abreast of all changes or developments as they happen
  • Developing a full knowledge of our offering, vision and values; as well as a solid understanding of clients’ business and industry
  • Help our content department deliver high quality content with experience in a high-turnaround deadline-based environment
  • Proven experience as a PA for at least 2-3 years

The Perks 

Health & Wellness Benefits:

  • Flexibility around 10-4 Core Hours (allowing you to schedule your working day in a way that best suits your life, working style and priorities).  
  • Hybrid Working – split between our centrally located Darlinghurst office or WFH
  • 2-week company shutdown for Christmas (Yes, no emails or workload for 2 weeks!)
  • 5 days per year – work from anywhere in the world
  • Two Palms Sabbatical- 2 years of work, 6 months paid time off


  • $1200 per person individual investment toward training & development
  • 3 hours per week dedicated to mentorship or personal development
  • Externally led Big Team Workshops
  • Internally led Education & Creative Sessions
  • Development and performance are reviewed formally at a cadence set by you 
  • Annual Innovation Award – win a free trip overseas

Work & Culture

  • Annual AGM -keeping the vision for Two Palms alive & on track
  • No Lunchtime meetings (company policy)
  • Friday Drinks- celebrating our team and wins of the week
  • Bi-monthly full team events organised by our culture committee 

Ready to takeThe Next Step?

Orange Centre Underline Two Palms Content Agency

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